Our Team
Our Team
How competence is defined, assessed, authorized and re-verified for the work described on this site.
Disciplines Covered
Work is organized around dimensional metrology disciplines: CMM calibration covering bridge, gantry, cantilever and portable-arm platforms, CMM inspection programming, and gage calibration covering surface plates, gauge blocks, and ring and plug gauges. Each discipline is staffed and reviewed separately.
Competence Framework
Competence is defined against the method being performed, not a general metrology background. Personnel are assessed against written procedures before being authorized to perform a given calibration or programming task independently, and that authorization is re-verified on a documented schedule or after any significant change in method, equipment or software.
In practice our framework runs in four steps, and it runs the same way for every discipline listed above.
How Competence Is Established
- 01
Defined
Each task has a written competence requirement: the method, the equipment, the range, and the evidence that counts as proof of capability.
- 02
Assessed
Capability is demonstrated against that requirement — supervised work, witnessed measurement, and comparison against a known reference.
- 03
Authorised
Authorization is granted per task and per range, never as a blanket qualification, and it is recorded.
- 04
Re-verified
Authorizations are reviewed on a schedule and after any change of method, equipment or standard. Training records are kept for as long as the authorization is live.
Authorization and Review
Results are reviewed before release by someone other than the person who performed the measurement. Authorization to release a certificate is assigned by role within the quality system, not by seniority alone, and is documented so any released result can be traced back to the review that approved it.
Results are reviewed before release. The review confirms that the method used matches the method quoted, that the recorded conditions are within the limits the method requires, that the calculation and the stated uncertainty are correct, and that the certificate says what the measurement supports and nothing more. Only personnel authorized for that task and range may approve the release of a result, and the approver is recorded against the certificate.
Capacity and Continuity
Scheduling is coordinated across Western Pennsylvania and the Upper Ohio Valley to match on-site and depot workload to available laboratory and field capacity. Documented procedures maintain continuity across the organization, and volume or a specific equipment type can trigger escalation to an alternate reviewer or laboratory.
We staff for cover rather than for peaks. More than one person is authorized for every routine task, so absence or a spike in demand moves the schedule and leaves the result alone.
Requirements outside current authorizations are escalated, never attempted. They are quoted through a laboratory whose scope covers the measurement, or declined with the reason stated.
Related Reading
Equipment, traceability and the management system these authorizations sit inside are described on the quality system page.
Auditing a supplier?
Competence records, method statements and scope detail are supplied on request with any quotation.